Privacy Policy

Introduction

At Playbridge, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and mobile application.

By using Playbridge, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

1. Information We Collect

1.1 Personal Information

We collect information that you provide directly to us, including:

• Name, email address, phone number, and contact information
• Profile information (photo, bio, sports interests, skill level)
• Account credentials (username, password)
• Payment information (processed securely through third-party providers)
• Communications with coaches, athletes, or support staff

1.2 Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent)
• Location data (with your permission)
• Cookies and similar tracking technologies

1.3 Information from Third Parties

• Social media profile information (if you sign up via social login)
• Background check results (for coaches, with consent)
• Payment processor information

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Connect athletes with coaches and training partners
• Process payments and transactions
• Send notifications, updates, and promotional materials
• Respond to customer support inquiries
• Ensure platform safety and prevent fraud
• Conduct background checks on coaches (with consent)
• Analyze usage patterns and improve user experience
• Comply with legal obligations

3. Information Sharing and Disclosure

We may share your information with:

3.1 Other Users

Your profile information, including name, photo, and sports interests, is visible to other users to facilitate connections. You can control what information is shared in your privacy settings.

3.2 Service Providers

We share information with third-party service providers who help us operate our platform, including payment processors, cloud hosting, analytics, and customer support tools.

3.3 Legal Requirements

We may disclose information if required by law, court order, or to protect the rights, property, or safety of Playbridge, our users, or others.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication measures
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

You have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Receive your data in a portable format
• Withdraw Consent: Withdraw consent for data processing

To exercise these rights, please contact us at privacy@playbridgesports.com

6. Children's Privacy

Playbridge is designed for users of all ages, including minors. However, we require parental consent for users under 13 years old. Parents can create accounts on behalf of their children and maintain control over their child's profile, communications, and data.

If you believe we have collected information from a child under 13 without parental consent, please contact us immediately.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, including:

• Essential Cookies: Required for core functionality
• Analytics Cookies: Help us understand usage patterns
• Marketing Cookies: Used for targeted advertising

You can control cookie settings through your browser preferences. However, disabling cookies may limit functionality.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of Playbridge after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: